Timeliness Of Phone Calls |
Handling Problems |
Communication |
Knowledge |
Attention to Special Needs |
Over Impression |
9.77 |
9.88 |
9.90 |
9.94 |
9.88 |
9.98 |
2008
Timeliness Of Phone Calls |
Handling Problems |
Communication |
Knowledge |
Attention to Special Needs |
Over Impression |
9.83 |
9.91 |
9.96 |
9.91 |
9.96 |
9.96 |
2009
Timeliness Of Phone Calls |
Handling Problems |
Communication |
Knowledge |
Attention to Special Needs |
Over Impression |
9.65 |
9.70 |
9.88 |
9.86 |
9.84 |
9.78 |
2010